Privacy Policy

 

1. Privacy Policy

Pursuant to the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation), we hereby inform you that the data you provide will be processed by the owner of this website for the following purposes:

Section “Contact”: The data you provide will be processed in order to answer your queries or requests and provide the services requested by you.

Section “Booking”: The personal data provided in this section will be processed for the purpose of managing the bookings requested by you. In all cases, the data provided may be processed for the purpose of compiling internal statistics to improve our services. The personal data provided will only be kept for as long as our commercial relationship is maintained, and will be blocked once this is terminated, for the period established by the legal requirements, available only to the Courts and Tribunals to deal with possible claims, after which the data will be cancelled. The legal basis for the processing of your data is the fulfilment of the contractual obligations assumed by you when requesting our services. We inform you that the personal data provided may be processed for the purpose of sending you informative and other communications (offers, events, congratulations) for which you must tick the following box provided for this purpose. The data provided will be kept for this purpose as long as you do not request the cessation of advertising mailings. You have the right to withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of the processing based on the consent prior to its withdrawal. You may at any time exercise your rights of access, rectification, deletion, opposition and restriction of processing by sending an e-mail to the following address: skylinecadiz@gmail.com.

Once we have received your request, we will send you a form for the exercise of the specific right requested, which you must complete and send us together with a photocopy of your National Identity Card or Passport. Once we have received said documentation, we will deal with the exercise of your rights within the legally established time limits and if you are not satisfied with the exercise of your rights, you may submit a complaint to the supervisory authority, the Spanish Data Protection Agency: www.agdp.es

2. Cookies

View cookies policy.

3. Visitor registration

On each access to the server, the IP address from which the user navigates will be collected and recorded. This data will be stored in a LOG file for statistical purposes and to determine the number of page views.

4. Hyperlinks

The www.skylinecadiz.com portal provides access to other websites managed and controlled by third parties through different links to facilitate users’ search for information, content and services on the Internet, but in no case may it be considered a recommendation or invitation to visit them. WOLF ACQUISITIONS, S.L. has no knowledge of the contents and services of the links and therefore accepts no liability for any damages arising from their lack of quality, out-of-date nature, unavailability, error, uselessness or illegality and is not responsible for the statements made or the contents or services provided through them. If any user becomes aware that the links refer to pages whose contents or services are illicit, harmful, denigrating, violent or immoral, he/she may contact WOLF ACQUISITIONS, S.L. indicating this.

5. General

WOLF ACQUISITIONS, S.L. reserves the right, without prior notice and at any time, to temporarily suspend access to its website and to make any modifications it deems appropriate to the website, the services or information offered, the presentation or location of the same and the conditions of access and use of the website www.skylinecadiz.com. All information received on this website shall be considered to be transferred to WOLF ACQUISITIONS, S.L. free of charge. E-mail will not be considered a valid medium for the purposes of submitting claims. To do so, they should contact the Legal Department of WOLF ACQUISITIONS, S.L., located at Avda. del Puerto 2, pl. 6, 11006 – Cádiz, which will indicate the channels to be followed in each case.

All matters relating to the website www.skylinecadiz.com are governed by Spanish legislation and are subject to the jurisdiction of the corresponding Courts and Tribunals, renouncing any other jurisdiction that may correspond.

6. Accuracy of data

The user will be responsible, in any case, for the veracity of the data provided, and WOLF ACQUISITIONS, S.L. reserves the right to exclude from the registered services any user who has provided false data, without prejudice to any other actions that may be applicable by law. Likewise, the user must be duly authorised to provide data on third parties. Only with the consent of future guests of the hotel may the user provide the hotel with such data. Such information, which will allow WOLF ACQUISITIONS, S.L. to provide a better service to its guests, is optional, and therefore, its provision by the user implies, under his/her exclusive responsibility, the assumption of the duty to inform them of the content of our Privacy Policy prior to the provision of personal information.

7. Responsibility

Under no circumstances does access to the website imply the existence of a commercial relationship between the user and WOLF ACQUISITIONS, S.L. The portal only provides information about the availability of its accommodation at the time of requesting the aforementioned information, so if you make a reservation on-line, you are contracting directly with the property and not with the portal. The reservation on this website implies the adherence and acceptance by the client of each and every one of the general conditions set out herein. By accepting the following clauses, you declare and accept:

-To be of legal age and have full capacity to make the reservation, stating that you understand and understand all the conditions found on the website.

-That the information provided when making the on-line reservation is true, complete and concise.

-That only those pages that appear on the site map are included on the website.

-That access to this website is the responsibility of the user.

-That once the reservation has been made, the electronic document in which it has been formalised will be filed and you will be able to access it at any time.

-That you confirm the reservation made, that is to say, the dates indicated, the number of people and the chosen accommodation.

-The conditions and price of the reservation made, are those expressly determined in the conditions of the rate expressly included on the page you make the reservation.

-Regarding the relationship with the portal, it gives you the possibility to book the chosen accommodation through its website, but does not offer any other type of service under your responsibility.

-That your credit card details are collected for the purpose of guaranteeing the reservation. Payment will be made on arrival at the accommodation and only in the case of cancellations or no-shows will the reservation be cancelled and the charge set out in the conditions of the rate will be made.

-The offers will only be valid for as long as they remain accessible to the recipients of the service.

-The conditions and price of the reservation made, are those expressly determined in the conditions of the rate expressly included on the page you make the reservation.

-Regarding the relationship with the portal, it gives you the possibility to book the chosen accommodation through its website, but does not offer any other type of service under your responsibility.

-That your credit card details are collected for the purpose of guaranteeing the reservation. Payment will be made on arrival at the accommodation and only in the case of cancellations or no-shows will the reservation be cancelled and the charge set out in the conditions of the rate will be made.

-The offers will only be valid for as long as they remain accessible to the recipients of the service.

8. Prices

The prices indicated are retail prices including VAT. The price includes: Price per night depending on the selected accommodation. The price does not include any service not specified.

9. Passports and visas

All travellers, without exception (including children), must have their personal and family documentation in order, whether passport or identity card, in accordance with current legislation. It will be the responsibility of the traveller to obtain visas, passports, vaccination certificates, etc., if required. Minors under 18 years of age must carry written permission signed by their parents or guardians, in anticipation that it may be requested by any authority. In the event of any authority refusing to grant visas, for particular reasons of the user, or of being refused entry into the country due to lack of the requirements demanded, or due to a defect in the documentation demanded, or for not being in possession of the same, the property declines all responsibility for events of this nature, with any expenses arising being borne by the consumer, applying in these circumstances the conditions and rules established for the case of no-show.

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